Website Privacy Policy

1. General information
ngena GmbH attaches great importance to protecting your personal data. We always inform you about personal data that we collect during your visit to our websites, how it is used, and how you can influence the process. This data privacy information provides answers to the most important questions.

2. What data is collected and how is it used?
2.1 For the provision of our services
Technical characteristics: When you visit our websites, our web servers temporarily record the domain name or IP address of your computer, the file requested (file name and URL) by the client, the http response code, and the website from which you are visiting us.
The recorded data is stored for a limited period of time and used solely for data security purposes, particularly to protect against attempted attacks on our server, and for statistical analysis. We do not use it to create individual user profiles nor do we share this information with third parties.

2.2 Cookies: Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on visitors’ computers, to help the website operators analyse how visitors use the site. The information generated by the cookie about the visitors’ use of the website will generally be transmitted to and stored by Google on servers in the United States.
On this website, IP anonymisation has been activated. The IP addresses of Google users from European Union member states, or from other states contracting to the Agreement on the European Economic Area, will be shortened. Only in exceptional cases will a complete IP address be transferred to a Google server in the United States and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating the website for its users, in order to compile reports on website activity, and to provide other services relating to website activity and internet usage for website operators.
Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website.
Furthermore, users can prevent the collection of data about their use of the website (including their IP address) generated by the cookie, and the processing of data by Google, by downloading and installing the browser plug-in through the following link:

2.3 Your communication
When you send an email to ngena or communicate with ngena via the contact form on the ngena website, ngena will receive your email address and other contact details that you have voluntary provided. We will retain your contact details and the content of your communications in order to process your inquiries and respond to your questions. We will only use the contact details your provided to send you your answer.

3. Where is my data processed?
Your data is processed in Germany. Your data may also be processed elsewhere within or outside of Germany, in line with legal regulations.

4. How secure is my data?
We have taken extensive technical and operational precautions in accordance with German law to protect your data against unauthorized access and misuse.

5. Will my data be passed on to third parties, e.g. public authorities?
In certain cases, we are legally obliged to pass on data if requested to do so by a state body. We do not pass on your data to third parties for any other purpose, unless you have given express permission.

6. Can I obtain information about my stored data?
You may request, free of charge, information on the scope, origin, and recipients of the stored data as well as the purpose of storage.

7. What other rights do I have?
You may request that incorrect data be corrected at any time.
You may also request the deletion or the restriction of processing of your data, as well as the provision of your data to you or to another controller in a structured machine-readable format.
In addition, you have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible for ngena is „Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen” (

8. Who should I contact if I have any queries?
If you have any general queries, you may contact ngena by post: ngena GmbH, Hahnstr. 40, 60528 Frankfurt, Germany, or by email: info(at)
For specific questions regarding data privacy please contact ngena’s Data Protection Officer,
Dr. Claus-Dieter Ulmer, Hahnstr. 40, 60528 Frankfurt, Germany, gdpr(at), or ngena’s Data Protection Coordinator, Dr. Herbert Schulz, Hahnstr. 40, 60528 Frankfurt, Germany, gdpr(at)

Last Revised: August 2018

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